Feedback & Reviews
One Body LDN
At One Body LDN, your voice matters.
We’re committed to providing exceptional care — and we believe the best way to improve is by listening to those we serve. Whether you’ve visited us for physiotherapy, sports massage, osteopathy, or injury rehab, we encourage you to share your honest experience with us.
Your feedback shapes our clinic, our team, and the way we support your recovery.
Want to Give Feedback?
If you had a great experience with one of our clinicians or want to recognise a team member who went above and beyond, please consider taking our (very) quick survey.
This will help us further recognise our team members for the work they do.
Take our 60-second feedback survey and let us know your thoughts. For doing so, you will also receive a guest pass for a free session to gift someone.
Prefer to Give Further Feedback?
If you’d prefer to share your experience privately — whether it’s praise, a suggestion, or something we could have done better — please use the form or contact method below.
We take all feedback seriously and will respond where appropriate.
Email us directly: info@onebodyldn.com
Or use our secure form (coming soon).
How We Use Feedback
Every review and comment is shared with our internal team and, where relevant, used to:
- Recognise exceptional care
- Improve communication and service delivery
- Refine treatment processes
- Inform ongoing staff training
- Guide clinic-wide decisions and service expansion
Your Feedback Is Safe with Us
We are a team of HCPC-registered physiotherapists and regulated professionals committed to confidentiality and ethical care. All feedback is reviewed with professionalism and respect, regardless of tone or outcome.
Thank You for Helping Us Improve
Whether it’s praise or constructive criticism, your feedback ensures we continue to deliver the high-quality, personalised care our patients deserve. We’re grateful for your trust — and always working to be better for you.