Accessibility Statement One Body LDN
Last Updated: July 2025
At One Body LDN, we are committed to making our physiotherapy services accessible to everyone. This includes individuals with physical, sensory, or cognitive impairments, whether visiting our clinics or using our website.
We strive to meet the needs of all users in line with the UK Equality Act 2010, ensuring that nobody is disadvantaged in accessing healthcare. Our team is continuously working to improve accessibility both online and in person.
Digital Accessibility
We want our website — www.onebodyldn.com — to be easy to use, understand, and navigate for all visitors. Our goal is to meet WCAG 2.1 Level AA standards wherever possible.
Our website includes:
- Responsive layout for desktops, tablets, and mobile devices
- Clear fonts and readable text sizes
- High-contrast design for visual clarity
- Descriptive alternative text (alt text) for all meaningful images
- Keyboard-friendly navigation for those unable to use a mouse
- Compatibility with screen readers and voice navigation tools
If you experience any difficulty using our website, please contact us so we can help and learn how to improve.
📩 Email: info@onebodyldn.com
In-Clinic Accessibility
We operate clinics across London and aim to ensure they are safe and accessible to all. While facilities may vary by location, we are actively working to improve access across all sites.
Common accessibility features across our clinics include:
- Step-free entrances or ramp access at most locations
- Ground floor treatment rooms where possible
- Accessible toilet facilities at select sites
- Seating available in reception areas
- Flexible booking support for carers or assistants
- Therapists trained in adapting care for a range of conditions
If you are visiting us and have specific needs, we encourage you to contact our team in advance. We are happy to make reasonable adjustments to support your comfort, privacy, and care.
📍 Clinic addresses: View all locations
Continuous Improvements
Accessibility is an ongoing priority. We regularly review our website design, clinic setup, and staff training to make sure we’re meeting the needs of our community. We also welcome feedback to guide improvements.
If you spot a problem or have suggestions on how we could improve accessibility, please get in touch.
📩 Feedback & Support: info@onebodyldn.com
Legal Responsibility
This statement is written in accordance with the UK Equality Act 2010, which requires service providers to make reasonable adjustments so disabled people are not placed at a disadvantage.
We also aim to align with Web Content Accessibility Guidelines (WCAG 2.1 Level AA) where possible, following best practices for digital accessibility.
Commitment to Inclusive Care
At One Body LDN, we believe quality healthcare should be inclusive, respectful, and accessible to all. Whether you’re a patient, carer, or visitor, our team is here to support your access and experience with dignity and care.
📍 Company Name: One Body LDN LTD
🏢 Address: 5A Maltings Place, 169 Tower Bridge Road, London, SE1 3JB, UK
🌐 Website: www.onebodyldn.com
📩 Email: info@onebodyldn.com
