One Body LDN Liverpool Street
Private Physiotherapy in Liverpool Street
Award-winning private physiotherapy in Liverpool Street for pain, sports injuries and post-surgery rehab. Our HCPC-registered, degree-qualified physios combine hands-on treatment, tailored exercise rehabilitation and a clear recovery plan to help you get back to doing what you love.
- 5-mins from Liverpool Street Station
- Same-day, early & late appointments
- AXA Health, Bupa, Cigna, WPA + more accepted
4.9
Based on 7000+ reviews on Google
Health Insurance Accepted
Liverpool Street Physio Clinic — Address & Opening Hours
- Address
c/o Regus – London
63 St Mary Axe
London
EC3A 8AA
- Opening hours
Saturday & Sunday: Closed
Trusted by Thousands Across London
Rated Excellent on Trustpilot, with thousands of 5-star Google reviews across One Body LDN clinics.
“Within weeks my pain started to decrease and within months I was back at the gym doing most of the things I wanted to be able to do.”
“Through rigorous sports massage and a clear, well structured physio exercise programme, I was back playing within a month.”
“After his treatment, massages and the exercises he gave me, I saw big improvements very fast. Within the same week I was even able to complete a half marathon.”
“I went to see Meher after struggling with shoulder and lower back pain due to long office hours, and the difference after starting treatment has been incredible.”
“I started physio with her 3 months ago and since then my knees pain has improved massively with her personalised program and custom exercises and manual therapy.”
“I came in with serious neck tension and frequent headaches from spending long hours at the computer. Preeti … did an excellent job targeting the problem areas with a focused sports massage.”
“Her sports massages are outstanding! Easily some of the most effective I’ve had.”
“I have been working with Matt for almost two years as part of my rehabilitation journey, and I cannot recommend him highly enough.”
“I started going to One Body LDN only to improve my posture … After just a few sessions with my physiotherapist Om, I can tell my posture has already started improving.”
“I feel now I am more aware of my foot placement, and my legs are definitely stronger than ever before. Roll on next ‘long run’ challenge.”
“Within just a few sessions, she managed to relieve a significant amount of the pain in my shoulder, and I’ve already noticed a real improvement.”
“I went to see him with significant back pain, and after just one appointment the difference was remarkable.”
“My therapist assessed my issue quickly and got straight to hands on therapy. It did the trick perfectly. After one session my neck pain was considerably better.”
“Very impressed with the in depth assessment and treatment plan I was given.”
“I came in with lower back pain, probably caused by spending long hours sitting at a computer … this was the first place where I started to notice a real improvement.”
“The team is very professional, welcoming, and truly cares about their clients. From the moment I arrived, I felt comfortable and well looked after.”
“Best physio in London! Have tried multiple One Body clinics and always have such a good experience and knowledgeable physiotherapists.”
“The trainers are incredibly knowledgeable and take the time to understand your goals, making every session feel personalised and effective.”
“Her knowledge and expertise were immediately evident, and she took the time to understand my specific needs and concerns in a way I haven’t experienced before.”
“This is a first class service and the Physios are all excellent and very professional and go the extra mile to help people get back to things they want to do as soon as they can!”
Will physio actually help me?
- Back pain, sciatica & nerve pain
- Neck, shoulder, elbow, wrist & hand pain
- Hip, knee, ankle & foot pain
- Sports & running injuries
- Muscle pain & tightness
- Post-surgery rehabilitation
Not sure if you need physio? That's what your first assessment is for. If physiotherapy is right for you, we'll explain the plan. If it isn't, we'll tell you.
37,000+
Clients treated by One Body LDN
As featured In
Why choose One Body LDN for physiotherapy in Liverpool Street ?
Expert, Qualified Physios
Our HCPC-registered, degree-qualified physios are CSP members and DBS-checked, with experience across the NHS, private healthcare and sport. All undergo structured onboarding and ongoing clinical audits. Our referral network includes GPs and GMC-registered consultants.
Trusted by 1000s
With thousands of reviews across Google and Trustpilot and an Excellent Trustpilot rating, we're trusted across London. Our excellent NPS of +79 is based on 4,859 valid client survey responses.
Hands-On, Bespoke Treatment
We combine hands-on treatment with personalised exercise rehabilitation. Your physio guides you through a clear recovery plan with structured steps and goals, informed by relevant NICE guidance and clinical best practice.
Clear Pricing, Honest Advice
Our non-commission-based physios recommend follow-ups based on clinical need, not sales targets. In our client survey, 21.1% of respondents cited transparent pricing as a factor in their booking confidence.
Appointments That Fit Your Schedule
Same-day appointments are often available, with early, evening and weekend slots at selected clinics. Check live availability and book online.
Health Insurance & Cash Plans Accepted
We accept Bupa, AXA Health, Vitality, Aviva, Cigna and other major insurers. Our team helps with insurance verification and provides receipts for eligible health cash plan claims. Book online and submit your insurance details digitally.
Physiotherapy prices in Liverpool Street
Physio Assessment & Treatment
£89
45-minute initial assessment and treatment.
- Hands-on treatment where appropriate
- Personalised treatment and recovery plan
- No GP referral needed.
- Private Health Insurance
Have Private Health Insurance?
Use your cover
Your private health insurance may cover eligible physiotherapy treatment.
- Bupa, AXA Health, Aviva, Vitality, Cigna, WPA & more.
Subject to your policy, authorisation requirements and any applicable excess.
Book with Confidence
37,000+ clients treated
HCPC-registered, degree-qualified physios
Clear treatment plans. No unnecessary sessions.
Major insurers accepted · Cash plan reimbursement
4.9/5 · 7,000+ Google reviews · Excellent on Trustpilot
Free cancellation with 24+ hours' notice
First Visit Guarantee
At One Body LDN, we’re committed to making your first physiotherapy appointment professional, informative and tailored to your individual needs.
Our First Visit Guarantee includes:
- Qualified Care: Your appointment will be with an HCPC-registered physiotherapist.
- Personalised Assessment: Your symptoms, medical history, concerns and recovery goals will be considered.
- Professional Guidance: We'll explain relevant findings, treatment options and any important clinical uncertainties.
- Clear Next Steps: You'll receive appropriate guidance on treatment, rehabilitation or further assessment, during or following your appointment.
- No Unnecessary Commitments: Further sessions are recommended according to clinical need. You're never required to purchase a treatment package.
Our guarantee relates to these professional service standards, not a specific clinical outcome or an automatic refund. Your statutory rights remain unaffected.
How to find our Liverpool Street physio clinic
- Entrance Instructions
Entrance is via 63 St Mary Axe on Camomile Street.
- Enter the building and let the ground-floor reception know you have arrived.
- Reception will direct you towards the lift or stairs to the Regus workspace.
- Take a seat in the Regus reception. Your One Body LDN physiotherapist will meet you at your appointment time.
Early / late appointments or closed door
If your appointment is at 8:00am or from 5:30pm onwards, or if the front door is closed for any reason, please wait outside the entrance. Your One Body LDN physiotherapist will meet you at your appointment time.
- Nearest Stations
Aldgate Underground Station — 6-minute walk
Moorgate Station — 10-minute walk
- Nearby Areas & Landmarks
- Accessibility
Access is through a multi-storey serviced office building with a staffed reception. A lift or stairs can be used to reach the Regus workspace.
The clinic is not wheelchair accessible.
- Bikes & scooters
Bikes and scooters cannot be brought inside the clinic. If travelling by bike or scooter, please use an appropriate parking point nearby.
- Parking
There is no designated patient parking at this clinic. If you are travelling by car, please check local public or on-street parking options and any restrictions before your visit.
Services at our Liverpool Street clinic
Physiotherapy
Assessment and treatment for acute and persistent pain, sports injuries and movement problems, including structured post-surgery rehabilitation to rebuild strength, restore function and support long-term recovery.
Sports Massage
Sports and deep tissue massage to relieve muscle tightness, soreness and tension. Suitable for athletes and everyday clients seeking muscular relief, improved mobility and recovery.
Meet our physiotherapists in Liverpool Street
Khushali Ratanpara
Chartered Physiotherapist
HCPC: PH149251 • MCSP
Qualifications
MSc Advanced Physiotherapy
Clinical experience
Conditions Treated
Back, neck & nerve pain
Shoulder & upper-limb injuries
Sports & running injuries
Hip, knee & lower-limb injuries
Post-operative rehabilitation
One Body LDN clinical training
Joona Alakkat
Chartered Physiotherapist
HCPC: PH144960 • MCSP
Qualifications
Master of Physiotherapy
MSc in Health and Community Care
Clinical experience
Conditions Treated
Back, neck & nerve pain
Shoulder & upper-limb injuries
Sports & running injuries
Hip, knee & lower-limb injuries
Post-operative rehabilitation
One Body LDN clinical training
Health Insurance for Physiotherapy in Liverpool Street
Use your private health insurance for physiotherapy at One Body LDN. Find insurer provider numbers and guidance for arranging treatment.
Bupa
Including Bupa Global
Use the following One Body LDN provider numbers when contacting Bupa about eligible physiotherapy cover.
- Bupa provider number
- 80013606
- Bupa Global provider number
- 651474
AXA Health
Liverpool Street clinic
AXA uses a location-specific clinic provider number. Confirm eligibility and authorisation with AXA before treatment.
- Liverpool Street clinic provider number
- ZZ05314
Other Insurers & Therapist Provider Numbers Aviva, Vitality, Cigna, WPA, Allianz, Aetna and more
For other health insurers, you may need your physiotherapist's individual provider number or HCPC registration when arranging treatment.
Therapist Registration & Provider Numbers
Joona Alakkat
HCPC registrationPH144960
- Aviva600179661
- Cigna Healthcare274413
- HealixPHYALAK000
- VitalitySP120260
- WPA921435945
Khushali Ratanpara
HCPC registrationPH149251
- Aviva600182871
- Cigna Healthcare277420
- HealixPHYRATA000
- VitalitySP121964
- WPA921480509
Other Accepted Insurers
Aetna International · Allianz Care · Cigna Global · Freedom Health Insurance · PHC · The Exeter
For eligible policies with these insurers, no One Body LDN clinic provider number is required. When arranging authorisation, provide your chosen physiotherapist's name and HCPC registration number, shown above.
Health cash plans
Pay for your physiotherapy appointment and claim back eligible costs using your receipt, subject to your plan.
Insurance recognition, clinician eligibility, referrals and authorisation requirements vary by policy. Please confirm your cover directly with your insurer before booking.
Conditions we treat in Liverpool Street
Neck Pain
Neck stiffness, whiplash, neck-related headaches and pain travelling into the arm.
Hand Pain
Finger and hand pain, trigger finger, arthritis-related symptoms and grip weakness.
Back Pain
Lower and upper back pain, sciatica and disc-related symptoms.
Elbow Pain
Tennis elbow, golfer's elbow and tendon-related elbow pain.
Wrist Pain
Wrist sprains, repetitive strain injuries and tendon problems.
Hip Pain
Hip stiffness, hip impingement, gluteal tendon problems and osteoarthritis-related pain.
Shoulder Pain
Rotator cuff injuries, frozen shoulder, shoulder impingement and instability.
Knee Pain
ACL rehabilitation, meniscus injuries, kneecap pain and knee instability.
Foot Pain
Plantar fasciitis, heel pain, metatarsalgia and forefoot pain.
Ankle Pain
Ankle sprains, instability and Achilles tendon problems.
POST-OPERATIVE PHYSIOTHERAPY
Rehabilitation after surgery, including joint replacements, ligament repairs and other orthopaedic procedures.
SPORTS PHYSIOTHERAPY
Sports injuries, muscle strains, ligament sprains, overuse injuries and rehabilitation to return to sport.
Physiotherapy in Liverpool Street: FAQs
How much does a physiotherapy appointment in Liverpool Street cost?
New clients can book a 45-minute physiotherapy assessment and treatment for £89.
Your appointment includes a comprehensive assessment, hands-on treatment where appropriate, and a personalised treatment plan tailored to your needs and recovery goals.
If further treatment is recommended, you can book your next appointment directly with your physiotherapist and access our lower follow-up rates. There are no contracts or multi-session commitments — appointments are paid for individually.
We also accept private health insurance from major UK and international insurers, subject to your policy coverage and authorisation requirements.
What conditions do your Liverpool St physiotherapists treat?
Our physiotherapists treat pain, injuries and movement problems across the whole body, including back pain and sciatica; neck and shoulder pain; elbow, wrist and hand problems; hip, knee, ankle and foot pain; muscle pain and tightness; sports and running injuries; and post-surgery rehabilitation.
All physiotherapy appointments are delivered by HCPC-registered, degree-qualified physiotherapists, supported by One Body LDN’s structured clinical onboarding and ongoing clinical audit.
If you’re unsure whether physiotherapy is appropriate for your problem, your first assessment is designed to establish exactly that.
What happens in a physiotherapy session? Will it hurt? Is it safe?
Your first appointment starts with an assessment of your symptoms, medical history and goals, followed by relevant tests of movement, strength, mobility and function.
Your physiotherapist will explain what they think is causing or contributing to the problem and discuss the treatment options with you.
Where clinically appropriate, your session may include hands-on treatment such as soft-tissue techniques and joint mobilisation, alongside targeted exercise rehabilitation and advice.
Physiotherapy should not be needlessly painful. Some techniques or exercises can feel firm or temporarily uncomfortable, but treatment should be explained, consented to and adjusted to your comfort and response.
How many physiotherapy sessions will I need?
There is no fixed number — it depends on your problem, how long you’ve had it, your goals and how you respond to treatment.
Some people may only need a small number of appointments, while longer-standing injuries or post-surgery rehabilitation can require a longer programme.
After your assessment, your physiotherapist will explain what they recommend and why, and your progress will be reviewed as treatment continues.
If you don’t need further physiotherapy, we’ll tell you.
Do you accept AXA, Bupa and other private health insurance at your Liverpool St clinic?
Yes. One Body LDN works with major private health insurers for physiotherapy, including AXA Health, Bupa, Cigna Healthcare, WPA, Vitality, Aviva, Allianz, Aetna and Healix, alongside selected international plans.
We also support eligible health cash plans, including Medicash, Simplyhealth, Health Shield and Westfield Health, where you may be able to claim back eligible physiotherapy costs depending on your plan.
Our step-by-step insurance portal explains what information you need, including policy details and authorisation codes, and lets you submit everything digitally.
You can book online first, then submit your insurance details through the portal.
How quickly can I book physiotherapy in Liverpool St?
Same-day and same-week appointments are often available at our clinic, with early and late appointments available across our schedule.
If you’re paying privately, you can usually book directly without a GP referral. If you’re using private health insurance, your insurer may require a referral or authorisation before treatment.
You can check live availability online and complete your booking in under 60 seconds. You can also explore our wider network of London physiotherapy clinics and services.