Chaperone Policy One Body LDN
Last Updated: July 2025
At One Body LDN, your dignity, comfort, and safety are our top priorities. We recognise that physiotherapy, sports massage, and hands-on treatments can involve sensitive or intimate areas, and we are committed to ensuring every patient feels respected, secure, and supported.
This policy outlines our approach to chaperones and your rights during treatment.
What Is a Chaperone?
A chaperone is an impartial adult present during a consultation or treatment to provide reassurance and support for the patient, and to act as a safeguard for both the patient and the clinician.
The chaperone may be:
- A trained member of the One Body LDN team
- A family member, friend, or carer (at your request)
When Might a Chaperone Be Offered?
We offer or recommend a chaperone:
- When requested by the patient, for any treatment or consultation
- When treating intimate or sensitive areas (e.g. groin, glutes, chest)
- If either the patient or practitioner feels it is appropriate for comfort or safety
- In line with best practice guidelines from professional bodies (e.g. HCPC, CSP)
Your Right to Request a Chaperone
You have the right to request a chaperone at any time, for any reason. You do not need to give a reason, and your request will be handled respectfully and without judgment.
To request a chaperone:
- Let us know when booking, or
- Inform your therapist at any point before or during your appointment
If a chaperone is not immediately available, we may need to reschedule your appointment to ensure your request is met.
Confidentiality and Professionalism
All our clinicians are trained in maintaining professional boundaries, and all chaperones are bound by the same standards of confidentiality and data protection as the treating therapist.
Chaperones are present only with your informed consent and will remain impartial throughout the appointment.
Safeguarding and Concerns
If you ever feel uncomfortable before, during, or after your session:
- Please speak with your therapist directly
- Or contact our management team immediately via info@onebodyldn.com
We take all feedback seriously and act swiftly to address concerns in line with our safeguarding procedures.
Summary
At One Body LDN, we:
- Respect your right to dignity and safety
- Offer a chaperone for any treatment upon request
- Promote clear, respectful communication between clients and clinicians
- Prioritise safeguarding, trust, and professional standards
Your wellbeing is at the heart of everything we do.
📍 Company Name: One Body LDN LTD
🏢 Address: 5A Maltings Place, 169 Tower Bridge Road, London, SE1 3JB, UK
🌐 Website: www.onebodyldn.com
📩 Email: info@onebodyldn.com