Cost-Free Treatments:
Use Your Private Health Insurance For Physiotherapy and Massage in London

Join the 1000’s who use their private medical insurance and corporate work benefits to get their expert London physiotherapy and sports massage treatments at One Body – cost-free.

Relax – we’ll do the work for you. We can claim your treatment fees on your behalf.

Don’t miss out. If you don’t use your benefits, you are losing out on hundreds of pounds worth of treatments per year!

Use it, or lose out. If your new pain or injury goes untreated and becomes long-term, your insurance provider may not cover the cost of your future treatments!

We are recognised by all leading private health insurance providers.

Award-Winning Physiotherapy London

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In the City of London, prioritising your health and well-being is crucial. Whether recovering from an injury or seeking preventative care, having access to top-quality physiotherapy in London can make all the difference.

At One Body LDN, we understand the importance of utilising your private health insurance for physiotherapy, ensuring you get the expert care you deserve without financial concerns.

Our clinic is proudly accredited by major health insurance providers, including Bupa, AXA, Cigna, WPA, and more.

With a highly skilled team of Health and Care Professions Council (HCPC) registered and Chartered Society of Physiotherapists (CSP) member physios, you can trust that you’ll receive the highest standard of treatment.

Whether you’re covered by AXA, Cigna, Bupa, or WPA, One Body LDN is here to make the process of using your insurance for physiotherapy as seamless and hassle-free as possible. We collaborate closely with health insurance companies to ensure that your journey to recovery is smooth so you can focus on your health while we handle the rest.

STEP-BY-STEP
USE YOUR INSURANCE IN UNDER 24HRS

1. Confirm you can come for physiotherapy and whether you need a GP or consultant referral letter.

2. Does your policy have an excess? If so, how much? 

Contact your GP for a phone certificate (often same-day) or use a website like Gogodoc.

We have no affiliation with them, but you can get a same-day GP certificate for a very low cost.

Please give your insurer one of our therapist provider numbers (listed below) to get your authorisation code.

Sometimes, insurance companies may suggest other clinics, often simply due to laziness, familiarity or a business connection. Do not take this as professional best practice advice.

You must then provide us with information before your appointment such as your policy number and authorisation code.

And that is it 🙂

You can enjoy using your insurance cover for your treatments with us!

BOOK YOUR PRIVATE HEALTH INSURANCE SESSION HERE

Approved by the following private health insurance companies for your physio treatments

Axa PPP | Axa PPP International | Bupa | Bupa International | Vitality (formerly Pru Health) | Vitality Health International | Nuffield Health | Aviva | Cigna | Cigna International | WPA | Aetna | Aetna International | Allianz | Allianz Worldwide Care | Allianz International | Healix | Healix Global | Health Shield | HCML | Simplyhealth | Paycare | BHSF | The PHC | Saga | The Exeter | Freedom Healthcare

We can work with any insurance company whose criteria are HCPC-registered physiotherapists.

If your insurance company is not listed above, don’t worry; this is not exhaustive. Don’t hesitate to contact us, and we will confirm with you.

Want to use private health insurance to have regular sports massage treatments?

We can utilise sports massage and deep tissue massage techniques in all physiotherapy sessions. 

There are many cash-back schemes that will directly cover sports massage as a discipline. 

Please contact us if you have any questions regarding your insurance coverage and sports massage treatments.

Book Using Your Private Health Insurance Today

IMPORTANT INFORMATION

Please get in touch with your insurance company before booking your appointment. This call is very quick and straightforward.

It’s best to confirm the level of cover you have and whether you’ll need a GP or consultant referral letter.

You will be sent a quick online form to fill out prior to your session.

You will need to provide all the following information to us before coming to your appointment. These are;

  • Your insurer name
  • Policy number
  • Authorisation code
  • How many sessions you have been approved for
  • Your total excess 

Please be advised that we cannot process your invoices without the information listed above. Without this information and valid authorisation, you will need to self-fund your appointments. 

Please be advised that we cannot process your invoices without the necessary information from your insurer prior to your appointment. Without this information and valid authorisation, you will need to self-fund your appointments. 

The prices per session from insurance providers can vary from our standard pricing. 

Please note that many providers will not authorise treatment costs retrospectively, so be sure to do this in advance of your appointment.

There is usually a limit on how much therapy you can claim for. This is either a monetary amount (e.g. £500 per year) or measured by the number of sessions you can receive.

You cannot claim for any equipment bought.

You will need to ring up your insurance provider to explain your injury/concern and request to see a therapist with us.

Please give your insurer one of our provider numbers (listed below) to get your authorisation code.

Most policies will include an excess payment – to be paid annually.

An excess is an amount of money that your provider will expect you to pay before they start covering you for further treatment you receive over that amount.

Following payment of your excess to One Body LDN in full, your provider will cover 100% of your treatment. 

Before starting your treatments, it is essential to know the following:

  • Does your policy have an excess?
  • If so, how much?
  • When does your policy date start? (To know when you may have to pay your excess again)

We’ll provide you with invoices and receipts to easily claim back your treatment costs incurred. We’ll work with you to make sure this goes smoothly.

Please check your plan thoroughly before booking with us and paying to ensure that your treatments are covered.

Private Health Insurance Physiotherapy FAQs

It’s easy to book via our website with your insurance; select the session with which private health insurance you have.

The appropriate session timings will be linked to each insurance.

You can then book your appointment – at no initial cost.

Once you have booked, you will automatically be sent an SMS with a form for you to enter your policy details: 

  • Name of insurer
  • Policy Holder Name
  • Policy Number
  • Authorisation code
  • No. of authorised sessions 
  • Policy Expiration Date
  • Policy Excess

These details are straightforward to acquire from your insurer and must be sent to us before your appointment. If they are not, you will incur the session charge (the self-fund cost, not the health insurer charge).

Yes, many private health insurance policies in the UK can cover physiotherapy treatment. While the NHS offers free healthcare, private physiotherapy may be a quicker option for those looking to avoid long wait times.

Private health insurance can cover some or all of the costs associated with physiotherapy, but it’s important to note that this cover is usually an optional add-on to your policy. Major insurers like AXA, Bupa, WPA, and Cigna offer physiotherapy coverage as part of their outpatient treatments. Be sure to check with your provider and filter policies that cover physiotherapy.

To use private health insurance for physiotherapy, follow these steps:

  1. Get a referral: You’ll typically need a referral from a GP or a medical professional.
  2. Speak to your insurer: Confirm what your policy covers and ensure the clinic is approved by your insurance provider.
  3. Attend your physiotherapy sessions: Your insurer will cover the costs directly, but be aware of any limits on the number of sessions.
  4. Claim limits: Many policies have a limit on the number of physiotherapy sessions they cover. Once the limit is reached, any additional sessions will be out-of-pocket.

There are several reasons why your insurance company might not cover the full cost of your physiotherapy treatment. Here are some common situations:

  1. Excess payments: Like most insurance policies, you may have an excess amount that needs to be paid. Your insurance provider might require you to pay this directly to us at One Body LDN.
  2. Policy limit reached: If you’ve reached your policy limit (e.g. £1000), any treatment sessions that exceed this amount will need to be covered by you.
  3. Limited treatment sessions: Some policies limit the number of physiotherapy sessions. If you exceed this limit, you will be responsible for covering the cost of any additional sessions.
  4. Multiple appointments on the same day: Some insurance companies may not allow you to have more than one physiotherapy appointment in a single day. If you do, you may need to pay for the second session out of pocket.
  5. Lack of authorisation: If you don’t provide the necessary authorisation from your insurance company or employer, you may not be covered for the treatment until this is resolved. In the meantime, you will need to pay for the sessions.
  6. Liability for unpaid amounts: If any of the above situations occur, as the patient, you will be liable for any outstanding treatment costs.

Important exclusions: Insurance policies typically cover physiotherapy sessions only. You cannot claim for:

  • Missed appointments or cancellations
  • Pilates classes or massage appointments
  • Running, cycling, ski, or workstation assessments
  • Equipment like tape, rollers, or other physiotherapy tools

Always check your insurance policy details or contact your provider to understand what is covered.

Physiotherapy insurance coverage is designed to make physiotherapy treatment more affordable, ensuring individuals can access care without worrying about high costs. It can supplement or replace NHS funding, depending on your situation. For those dealing with musculoskeletal pain, injuries, or conditions like osteoarthritis, physiotherapy can help speed up recovery and improve mobility, helping you return to daily life faster.
Many people have physiotherapy included in their private health insurance, often provided through their employer or a personal policy.

Private health insurance policies can cover a wide range of physiotherapy treatments, including:

  • Mobility exercises: Helps improve joint stiffness or movement issues.
  • Manipulation therapy: Targets back pain and mobility through controlled pressure.
  • Acupuncture: A pain relief technique using fine needles.
  • Electrotherapy: Uses electrical currents to treat nerve and muscle issues.
  • Massage therapy: Reduces muscle tension and pain through soft tissue manipulation.

The cost of physiotherapy cover depends on your health insurance plan and personal circumstances. Factors affecting the cost include:

  • Type of policy: Family plans are more expensive than individual or joint policies.
  • Level of cover: Plans with unlimited physiotherapy sessions will be pricier than those with limited cover.
  • Medical history: Pre-existing conditions or a history of serious illness can raise premiums.
  • Location: Private healthcare costs vary by region, with London being one of the most expensive.

Yes, if you’re using private health insurance to cover your physiotherapy, you must inform your insurance provider before booking. Typically, they’ll provide you with a policy number and an authorisation code, which you’ll need to proceed with your appointment.
Some insurers require a GP referral before issuing an authorisation code, so it’s a good idea to check with them beforehand.

Private health insurance can cover a wide range of physiotherapy treatments. Many insurance providers cover services such as:

  • In-person physiotherapy treatments
  • Virtual physiotherapy consultations
  • Tailored exercise programmes to support recovery
  • Telephone assessments
  • Written guidance for musculoskeletal care

Be sure to confirm with your insurer if there are any exclusions, such as coverage for home visits or specialist equipment like orthotics or shockwave therapy.

Contact our team to discuss how to get the most from your private health insurance.

This depends on your insurance provider. Some insurers allow self-referral to a physiotherapist, while others require a referral from your GP. To avoid NHS wait times, you may want to consider insurance policies that include private GP appointments, which can make the process faster. At One Body LDN, we can guide you through this process to ensure a seamless experience.

Yes, many private health insurance policies allow you to choose the physiotherapy clinic that suits your needs. At One Body LDN, we are an approved provider for several major insurers, including AXA, Bupa, Cigna, and WPA. This means you can choose a convenient location and receive expert care without compromising quality.

Most private health insurance policies cover physiotherapy, but the level of coverage can vary. Some policies include it as a standard benefit, while others may require you to add it on for an extra cost. Depending on your plan, you can choose unlimited coverage for higher premiums or limited coverage to keep costs down. Limited policies may restrict you to a certain number of sessions or impose a time limit on your cover.

Private health insurance policies typically don’t cover physiotherapy for pre-existing conditions, though some exceptions may apply. Suppose you’ve had successful treatment in the past. In that case, it’s worth discussing with your provider to see if any coverage is available.
At One Body LDN, we recommend contacting your insurer directly to clarify what’s included in your policy, particularly for pre-existing injuries.

Using private health insurance for physiotherapy at One Body LDN offers several benefits:

  • No long waiting times: Unlike the NHS, which may require up to 18 weeks for non-urgent physiotherapy referrals, private insurance allows you to get seen quickly.
  • Tailored treatment plans: You’ll be seen by experienced physiotherapists who will develop a personalised treatment plan.
  • Convenient locations: Book appointments at a time and place that suits you.

With private health insurance, you can return to your daily life and recover faster with a treatment plan designed for your specific needs.

Yes, many private health insurance policies allow you to access a range of physiotherapy treatments, from manual therapy to acupuncture or electrotherapy.
At One Body LDN, we offer a variety of treatments. We can work with your insurance provider to see which ones are covered. An initial assessment with one of our physiotherapists can help determine the most effective treatment for your condition. Be sure to contact your insurer for specific details on treatment coverage.

If you have any further questions, please don’t hesitate to get in touch. We can’t wait to help you get the best out of your health insurance benefits and your body so you can do more of what you love.  

Please contact us by email at info@onebodyldn.com

Our registered physiotherapists insurer provider codes

Rebecca Bossick – SP074886

PHYSIOTHERAPY

No provider number is needed. Simply state which therapist you want to see and that they are HCPC registered.

Please always check your policy prior to booking an appointment.

Provider Number – 6380984

PHYSIOTHERAPY 

No provider number is needed. Simply state which therapist you want to see and that they are HCPC registered.

Please always check your policy prior to booking an appointment.

PHYSIOTHERAPY 

No provider number is needed. Simply state which therapist you want to see and that they are HCPC registered.

Please always check your policy prior to booking an appointment.

  • Alexandros Grammenos – AG05507
  • Bethany Gebhart – BG01424
  • Claudia Wrobel – CW04224
  • Emmanuel Alli – EA01135
  • Gabriel Alves – GA01557
  • Georgina Smith – GS04053
  • Kanvi Bhavsar – KB03476
  • Magenta Ross – MR04215
  • Mridul Singh – MS09723
  • Rita Sony – RS07750
  • Tom Johnston – TJ00803
  • Will Lewis – WL00756
  • Zala Fuchs – ZF00145
  • Alexandros Grammenos – AG05507
  • Bethany Gebhart – BG01424
  • Claudia Wrobel – CW04224
  • Emmanuel Alli – EA01135
  • Gabriel Alves – GA01557
  • Georgina Smith – GS04053
  • Kanvi Bhavsar – KB03476
  • Magenta Ross – MR04215
  • Mridul Singh – MS09723
  • Rita Sony – RS07750
  • Tom Johnston – TJ00803
  • Will Lewis – WL00756
  • Zala Fuchs – ZF00145

We only accept Aviva health insurance via the rehabilitation case management service – HCML.

Simply pay us directly for your treatment. Upon completion of your session, we will send a detailed invoice and receipt, and you can claim your session fee back from your provider.

ALL PRACTITIONERS

80013606Please state that you want to see “One Body LDN” and get this code associated with your case.

ALL PRACTITIONERS

Clinic Provider Number – 651474

Simply state which therapist you want to see and that they are HCPC registered.

  • Alexandros Grammenos – 224317
  • Alexia Pouroulis – 224469
  • Arran Entwistle – 224467
  • Augustus Matthews – 224185
  • Becca Tierney – 252840
  • Bethany Gebhart – 223872
  • Claudia Wrobel – 223573
  • Eli Pawliw – 224016
  • Emmanuel Alli – 223511
  • Federico Romaniello – 252847
  • Gabriel Alves – 223999
  • Georgina Smith – 223510
  • Kanvi Bhavsar – 223580
  • Magenta Ross – 221197
  • Matthew Self – 271725
  • Mridul Singh – 223575
  • Parinita Mhatre – 271954
  • “Pinky” Chin Cheng Chan – 271851
  • Tom Johnston – 223957
  • Will Lewis – 224468
  • Zala Fuchs – 252655

PHYSIOTHERAPY 

No provider number is needed. Simply state which therapist you want to see and that they are HCPC registered.

PHYSIOTHERAPY

No provider number is needed. Simply state which therapist you want to see and that they are HCPC / GOSC registered.

Please always check your policy prior to booking an appointment.

  • Adrienn Meszaros – PHYMESZ000
  • Alexandros Grammenos – PHYALEX001
  • Alexia Pouroulis – PHYPOUR000
  • Arran Entwistle – PHYENTW000
  • Becca Tierney – PHYTIER000
  • Bethany Gebhart – PHYGEBH000
  • Claudia Wrobel – PHYWROB000
  • Eli Pawliw – PHYPAWL000
  • Emmanuel Alli – PHYALLI003
  • Federico Romaniello – PHYROMA000
  • Gabriel Alves – PHYALVE000
  • Georgina Smith – PHYSMIT021
  • Gus Matthews – PHYMATT002
  • Jess Telford – PHYTELF000
  • Kanvi Bhavsar – PHYBHAV000
  • Katie Martin – PHYMART003
  • Magenta Ross – PHYROSS006
  • Matthew Self – PHYSELF000
  • Mridul Singh – PHYSING001
  • Parinita Mhatre – PHYMHAT000
  • “Pinky” Chin Cheng Chan – PHYCHAN003
  • Ritika Sony – PHYSONY000
  • “Tiffany” Yi Tip Ip – PHYIPYI000
  • Tom Johnston – PHYJOHN009
  • Will Lewis – PHYLEWI005
  • Zala Fuchs – PHYFUCH000

Simply pay us directly for your treatment. Upon completion of your session, we will send a detailed invoice and receipt, and you can claim your session fee back from your provider.

Clinic ID / Provide Number –  20626

Simply pay us directly for your treatment. Upon completion of your session, we will send a detailed invoice and receipt, and you can claim your session fee back from your provider.

  • Alexandros Grammenos – AG05507
  • Bethany Gebhart – BG01424
  • Claudia Wrobel – CW04224
  • Emmanuel Alli – EA01135
  • Gabriel Alves – GA01557
  • Georgina Smith – GS04053
  • Kanvi Bhavsar – KB03476
  • Magenta Ross – MR04215
  • Mridul Singh – MS09723
  • Rita Sony – RS07750
  • Tom Johnston – TJ00803
  • Will Lewis – WL00756
  • Zala Fuchs – ZF00145

Simply pay us directly for your treatment. Upon completion of your session, we will send a detailed invoice and receipt, and you can claim your session fee back from your provider.

PHYSIOTHERAPY 

No provider number is needed. Simply state which therapist you want to see and that they are HCPC / GOSC registered.

Please always check your policy prior to booking an appointment.

PHYSIOTHERAPY 

No provider number is needed. Simply state which therapist you want to see and that they are HCPC / GOSC registered.

Please always check your policy prior to booking an appointment.

PLEASE NOTE: You must also state the clinic name and post code to your insurer;

  • One Body LDN Aldgate – E1 8PZ
  • One Body LDN Farringdon – EC1M 4BS
  • One Body LDN King’s Cross – WC1X 8BP
  • One Body LDN Liverpool Street – EC3A 8AA
  • One Body LDN London Bridge – SE1 3JB
  • One Body LDN Mayfair – W1J 6BD
  • One Body LDN Shoreditch – EC2A 3HN

PROVIDER CODES

  • Adrienn Meszaros – SP116179
  • Alexia Pouroulis – SP115514
  • Alexandros Grammenos – SP114648
  • Arran Entwistle – SP107490
  • Bethany Gebhart – SP112558
  • Claudia Wrobel – SP109565
  • Eli Pawliw – SP113162
  • Emmanuel Alli – SP111048
  • Gabriel Alves – SP112857
  • Georgina Smith – SP111794
  • Gus Matthews – SP114091
  • Kanvi Bhavsar – SP109593
  • Katie Martin – SP116144
  • Magenta Ross – SP106504
  • Matthew Self – SP116432
  • Molly Boden – SP111569
  • Mridul Singh – SP109841
  • Ritika Sony – SP116564
  • Tom Johnston – SP111501
  • Will Lewis – SP115393
  • Zala Fuchs – SP116061

PLEASE NOTE: You must also state the clinic name and post code to your insurer;

  • One Body LDN Aldgate – E1 8PZ
  • One Body LDN Farringdon – EC1M 4BS
  • One Body LDN King’s Cross – WC1X 8BP
  • One Body LDN Liverpool Street – EC3A 8AA
  • One Body LDN London Bridge – SE1 3JB
  • One Body LDN Mayfair – W1J 6BD
  • One Body LDN Shoreditch – EC2A 3HN

PROVIDER CODES

  • Adrienn Meszaros – SP116179
  • Alexia Pouroulis – SP115514
  • Alexandros Grammenos – SP114648
  • Arran Entwistle – SP107490
  • Bethany Gebhart – SP112558
  • Claudia Wrobel – SP109565
  • Eli Pawliw – SP113162
  • Emmanuel Alli – SP111048
  • Gabriel Alves – SP112857
  • Georgina Smith – SP111794
  • Gus Matthews – SP114091
  • Kanvi Bhavsar – SP109593
  • Katie Martin – SP116144
  • Magenta Ross – SP106504
  • Matthew Self – SP116432
  • Molly Boden – SP111569
  • Mridul Singh – SP109841
  • Ritika Sony – SP116564
  • Tom Johnston – SP111501
  • Will Lewis – SP115393
  • Zala Fuchs – SP116061

Simply pay us directly for your treatment. Upon completion of your session, we will send a detailed invoice and receipt, and you can claim your session fee back from your provider.

  • Adrienn Meszaros – 921350932
  • Alexia Pouroulis – 921336473
  • Alexandros Grammenos – 921191046
  • Arran Entwistle – 921184546
  • Becca Tierney – 921357130
  • Bethany Gebhart – 921279499
  • Claudia Wrobel – 921216960
  • Eli Pawliw – 921292143
  • Emmanuel Alli – 921260631
  • Federico Romaniello – 921357216
  • Gabriel Alves – 921288954
  • Georgina Smith – 921247102
  • Gus Matthews – 921307732
  • Jess Telford – 921359161
  • Katie Martin – 921350473
  • Kanvi Bhavsar – 921216975
  • Magenta Ross – 921118983
  • Matthew Self – 921353566
  • Mridul Singh – 921217106
  • Parinita Mhatre – 921357227
  • Ritika Sony – 921357234
  • Tom Johnston – 921355991
  • Will Lewis – 921334687
  • Zala Fuchs – 921349622
  • “Tiffany” Yi Tip Ip – 921360834
  • “Pinky” Chin Cheng Chan – 921357245

Physiotherapy Coverage with Major Insurers

At One Body LDN, we are an AXA-recognised physiotherapy clinic, offering personalised care for AXA insurance holders. Discover AXA-approved physiotherapy.

Our clinic is an approved Bupa provider, offering top-tier physiotherapy services for Bupa members. Learn more about Bupa physiotherapy.

Cigna insurance holders can access our comprehensive physiotherapy services to support their recovery and wellness. Find out more about Cigna physiotherapy.

One Body LDN is a recognised WPA physiotherapy provider, offering expert care for all your needs. Explore WPA physiotherapy.

We offer a range of physiotherapy services to Healix insurance members, supporting them on their recovery journey. Discover Healix physiotherapy.

Vitality insurance members can access personalised physiotherapy treatment at One Body LDN. Explore Vitality physiotherapy services.

Allianz members can receive expert physiotherapy services at One Body LDN for a variety of conditions. Learn more about Allianz physiotherapy.

Aviva insurance holders can trust One Body LDN for comprehensive physiotherapy services and easy insurance handling. Read about Aviva physiotherapy.

At One Body LDN, Westfield Health members receive expert physiotherapy care designed to support recovery. Find out about Westfield Health physiotherapy.

We provide specialised physiotherapy for Aetna members, ensuring smooth insurance processing and excellent care. See Aetna physiotherapy services.

One Body LDN provides physiotherapy services for Health Shield members, focusing on effective recovery and treatment. Check out Health Shield physiotherapy.

If you’re covered by Simplyhealth, our clinic offers a wide range of physiotherapy treatments to suit your needs. Learn more about Simplyhealth physiotherapy.