Aviva Physio London — Get Out of Pain Fast
Back, neck, shoulder, knee and sports injuries treated by award-winning Aviva approved physios using hands-on treatment and clear rehab plans.
Same-week Aviva physiotherapy appointments available across London locations near work or home.
- Book online in under 60 seconds
- No payment taken at booking
- No GP referral required
- We handle the admin
4.9 Based on 6300+ reviews
All Insurances Accepted
Find a Physiotherapy Clinic Near You
Find My Nearest Clinic ▼
- 2-8 min walk from major stations
- Easy to reach from the office
- Early & late appointments
- Book online in 60 seconds
35,706 Londoners have trusted our physiotherapy for back pain, injuries and recovery
Does physio actually help back pain, knee pain and sports injuries?
Most people come to us with back pain, knee pain or a sports injury that has been hanging around, flaring up, or stopping them from training, working or moving properly.
NHS guidance recommends physiotherapy as a first-line treatment for most muscle, joint and back pain problems, ahead of long-term painkillers or surgery.
We help with:
- Back Pain & Sciatica (disc, nerve and spinal pain)
- Post-Op Physio (recovering from surgery, returning safely to work or sport)
- Knee & Running Injuries
- Neck & Shoulder Pain (desk and posture-related)
- Running Gym & Training Injuries
- Muscle Tightness & Gym Recovery
Trusted by London desk workers, runners, gym-goers and athletes — including many people who had already “tried physio” without results.
Helping people get back to work, training and life without pain — every day.
As featured In
How to Use Your Health Insurance
Takes ~10 Minutes in Total
Most of our patients use private health insurance to complete their treatment — allowing them to attend multiple sessions without paying privately.
Option 1
I already have my authorisation code
I already have my authorisation code
Perfect — you’re ready to book.
No payment is taken when booking.
- Book your session online (60 seconds)
- We send you access to our secure Insurance Authorisation Portal
- You complete a short form so we can validate and authorise your sessions
- Attend your appointment — we handle the rest
Please ensure we have your insurance details before you attend your treatment session. If not, the appointment will be self-funded and billed to you.
Option 2
I don’t have my authorisation code yet
I don’t have my authorisation code yet
You can still secure an appointment today.
No payment is taken when booking.
- Book an initial session to secure a time
- After booking, we send you exclusive access to our Insurance Guidance Portal
- The portal walks you through exactly what to do and say when contacting your insurer
- You submit your details so we can authorise your session in advance
Please ensure we have your insurance details before you attend your treatment session. If not, the appointment will be self-funded and billed to you.
Your questions, answered
Can I use my private health insurance here — and am I covered?
Yes. We accept AXA, Bupa, Vitality, Cigna, WPA, and international policies (including Bupa International and Cigna International).
Most corporate and professional roles include private health insurance as a benefit, so many clients are already covered — often without realising it.
Using insurance for physio is the norm, not the exception.
The majority of our patients use PHI to treat back pain, knee injuries, posture-related pain, sports injuries, and ongoing aches.
Will I have to pay anything? Are there hidden or future costs?
Usually, your insurer covers the sessions approved on your policy.
You may need to pay:
- An excess (set by your insurer)
- Any sessions beyond your authorised limit
We are fully transparent and encourage you to check if there is an excess or shortfall on your policy.
Important: if you attend a session without valid authorisation (e.g., your insurance details have not been submitted to us in advance), the session becomes self-funded and payable by you.
Is it complicated to use insurance? Do I need a referral?
No — it’s very straightforward.
You send us your initial details, and we handle the admin.
Unlike most clinics, we provide a step-by-step portal that shows you exactly how to get authorisation and submit codes. It usually takes around 10 minutes.
Most insurers are happy to approve physio, and many policies don’t require a GP referral.
What do I need before my first insurance appointment?
After booking, we’ll send you a short form to complete. We will ask for details about your insurance policy and authorisation.
Please ensure the details are submitted before your treatment session. If this isn’t completed before your session, the appointment will be self-funded and billed to you.
How easy is it to book using insurance? What happens after I book?
Very easy.
- No phone calls
- No deposits
- Book online in under 60 seconds
After booking, you’ll receive access to our insurance portal, guiding you through authorisation step by step.
We have multiple London locations and same-week availability is standard.
How do I claim back with cashback cover?
Cashback works slightly differently:
- You book and pay privately as normal
- After your session, we send you a receipt (not before)
The receipt includes all details needed to claim.
If your insurer needs extra information (e.g., your address), you can submit it via our client hub and request an updated invoice.
Are your physios HCPC registered?
Yes — all our physiotherapists are HCPC registered, which is required for insurance and cashback claims.
Each receipt includes your physio’s HCPC number for easy claiming.
Why choose One Body LDN
Feel confident you’re getting the right treatment
All treatments are led by HCPC‑registered physiotherapists with degrees in Physiotherapy (BSc/MSc) and members of the Chartered Society of Physiotherapy (MCSP).
Our team includes clinicians with NHS, private hospital, and elite sports experience. Many have extra training in strength coaching, Pilates, or specialist rehab techniques.
Every physio passes a structured onboarding and ongoing clinical audit, so you get safe, evidence‑based care at each visit.
You’re not seen by gym instructors or massage-only staff — only degree‑qualified physios with specialist training.
Trust a clinic thousands of patients rely on
Over 6300 verified 5‑star reviews and an NPS score of 79 show that most patients would recommend us to friends or family.
Independent data suggests that companies with an NPS above 50 are considered excellent for customer loyalty; those with an NPS of 70+ are world‑class.
We are an award‑winning physio clinic group and have been featured in trusted publications (e.g. GQ, Men’s Health, Women’s Health).
Feel better faster and get back to your routine
We use hands‑on techniques to reduce pain, stiffness, and muscle tension.
Your rehab plan is built around your life — not generic printouts.
After each session, you leave with clear exercises and next steps, so you know exactly what to do.
Get a clear plan. No upsells.
Pay per session with clear, transparent pricing.
We explain what we think is going on in plain English and what the plan is.
If you don’t need more sessions, we’ll tell you — not talk you into a long package.
Be seen quickly without long waits
Clinics across London, close to major tube and train stations.
Same‑week appointments, often next‑day for acute pain and injuries.
Evening and weekend slots at many locations, so you don’t have to miss work.
Book and manage your sessions completely online in under 60 seconds.
Use your insurance to save money, without the stress
We work with all major health insurers: AXA, Bupa, Cigna, WPA, Vitality, and Healix, as well as international plans.
Our bespoke insurance portal helps you with authorisation and codes step‑by‑step.
You can easily book online without calling; just book, and we’ll guide you from there.
Stop putting it off. Start your recovery today.
Same-week appointments across London. Insurance accepted. Clear treatment plans.
Important information
Our standard private rate is £185 for a 55-minute session.
If your insurance includes a co-pay or has a session price cap, you may prefer to self-fund your appointments and claim back via invoice.
Our self-pay rates are discounted to support our long-standing and returning clients.
Some insurers also pay us a reduced agreed fee based on client volume. These rates are pre-negotiated directly with the insurer.
The length of your appointment is set by your insurer’s approved fee, not by us.
Insurance providers typically do not cover missed or late-cancelled appointments.
If you fail to attend or cancel within 24 hours of the appointment, the session will be charged to you in line with our cancellation policy.