Home - Stratford Physiotherapy

Private Physiotherapy in Stratford

Award-winning private physiotherapy in Stratford for pain, sports injuries and post-surgery rehab. Our HCPC-registered, degree-qualified physios use hands-on treatment and tailored rehabilitation to give you a clear recovery plan.

Book online in under 60 seconds

Google
5 star review

4.9 · 7000+ Google reviews

Health Insurance Accepted

Bupa
Axa Health
Aviva
Vitality
Cigna
WPA

Stratford Physio Clinic — Address & Opening Hours

Address

One Body LDN – Stratford
c/o Signature The Conductor
8 Westfield Ave
London
E20 1NW

Opening hours

Monday-Friday: 8am-8.30pm
Saturday & Sunday: Closed

Visits are by appointment only.

Real client results

Rated Excellent on Trustpilot

Google
Gerardo Gonzalez

Gerardo Gonzalez

Google 5 Stars

I came to One Body LDN with a herniated disc causing severe lower back and leg pain… Thanks to Elena, my pain has completely disappeared. The insurance process was smooth and stress-free.

Trustpilot

Nik Ollek

Trustpilot 5 Stars

I’ve used One Body LDN for knee pain and lower back pain. The treatment plans were clear, effective and tailored to my needs, with excellent improvement in my pain and mobility.

Google
Jake Whittaker

Jake Whittaker

Google 5 Stars

After a significant back injury, I wasn’t sure I’d ever return to the gym… Pooja tailored every exercise to my goals. Within months I was back at the gym doing most of the things I wanted to do.

Trustpilot

Walter

Trustpilot 5 Stars

From the first session, he was genuinely interested in understanding what was causing my shoulder pain and explained everything clearly. My shoulder recovered 100%. I’ll be going back without hesitation.

Will physio actually help me?

That depends on getting the right assessment, treatment and plan.
At One Body LDN, your physio assesses what is driving your symptoms, uses hands-on treatment where appropriate and gives you a clear rehabilitation plan.

Not sure if you need physio?
That’s what your first assessment is for. If physiotherapy is right for you, we’ll explain the plan. If it isn’t, we’ll tell you.

37,000+

Clients treated
by One Body LDN

Updated Aug 2026

As featured In

GQ Magazine
Women's Health
Men's Health
The Times
Marie Claire
Men's Journal

Why choose One Body LDN for physiotherapy in Stratford?

Across our London clinic group, all physiotherapy appointments are delivered by HCPC-registered physiotherapists who are members of the Chartered Society of Physiotherapy (CSP). Physiotherapist is a legally protected professional title in the UK, and HCPC registrants must meet professional standards for safe and effective practice.

Our team includes clinicians with experience across the NHS, private healthcare and elite sport. Every One Body LDN physiotherapist completes structured clinical onboarding and ongoing clinical audit to help maintain consistent standards of assessment, treatment planning, rehabilitation and patient care.

Our clinicians assess musculoskeletal symptoms, movement and function, screen for red flags and recommend an appropriate treatment and rehabilitation plan. Care is informed by current clinical evidence and relevant NICE guidance, with referral or coordination with GPs, GMC-registered medical consultants and other healthcare professionals where appropriate.

All One Body LDN physiotherapists are DBS checked.

One Body LDN has thousands of patient reviews across Google and Trustpilot and is rated Excellent on Trustpilot.

Based on a structured analysis of 4,859 valid client survey responses, One Body LDN recorded a Net Promoter Score of +79.

Within the same dataset, nearly 1 in 4 respondents (24.8%) said they first discovered One Body LDN through a recommendation from a friend, family member or colleague. Recurring patient-feedback themes included feeling listened to, receiving clear explanations and understanding their treatment plan.

Survey findings reflect patient-reported experiences and are not measures of clinical effectiveness. Individual experiences and outcomes vary.

Our physiotherapists combine hands-on musculoskeletal treatment with progressive exercise rehabilitation, based on your assessment and goals. Where clinically appropriate, treatment may include soft-tissue techniques and joint mobilisation alongside exercise, strength-based rehabilitation and a progressive return to activity.

Based on a structured analysis of 4,859 valid client survey responses, hands-on treatment, self-reported physical progress and structured aftercare were recurring themes in patient feedback.

This combined approach is consistent with condition-specific clinical guidance. For example, NICE advises that manual therapy for low back pain and sciatica should be considered as part of a treatment package that includes exercise, rather than as a standalone treatment.

Your rehabilitation plan is built around your symptoms, movement goals and lifestyle, with clear exercises and next steps between appointments.

Personalised exercise programmes can also be delivered digitally via Physitrack, providing clear exercise and rehabilitation guidance between appointments.

You can see your pricing before you book. Your physiotherapist will explain what they think is causing your problem, what they recommend next and why.

Based on a structured analysis of 4,859 valid client survey responses, more than 1 in 5 respondents (21.1%) cited transparent pricing as a factor that gave them confidence when booking. Clear treatment planning was also a recurring theme in patient feedback.

If ongoing physiotherapy is not clinically appropriate or you do not need further sessions, we’ll tell you.

One Body LDN has clinics across London, with many locations 2–8 minutes from major Tube and train stations.

Same-day appointments are often available, along with early, late, and weekend appointments at many locations.

Based on our analysis of 4,859 valid client survey responses, convenient access to appointments was a recurring theme in patient feedback.

Check live availability and book online without calling.

One Body LDN works with major private health insurers, including AXA Health, Bupa, Cigna Healthcare, WPA, Vitality, Aviva, Allianz, Aetna, and Healix, as well as selected international plans.

If you use a health cash plan such as Medicash, Health Shield, Simplyhealth or Westfield Health, you may be able to claim back eligible physiotherapy costs, subject to your plan limits. We provide the treatment documentation required for eligible claims.

Our team helps with authorisation codes, policy information and insurance billing requirements.

You can book online first and submit your insurance information digitally.

HCPC registered, CSP membership, AACP
Physiotherapist assessing client

How to find our Stratford physio clinic

Entrance Instructions

  1. Enter via Signature The Conductor at 8 Westfield Avenue.
  2. Enter and take a seat at reception.
  3. Your One Body LDN physiotherapist will greet you at your appointment time.

Early/late appointment or closed door

If your appointment is at 8:00am or from 5:30pm onwards, or if the front door is closed for any reason, please wait outside the entrance. Your One Body LDN physiotherapist will meet you at your appointment time.

  • Stratford Station — approximately 8-minute walk
  • Stratford International Station — approximately 10-minute walk

The clinic is beside Westfield Stratford City and close to Queen Elizabeth Olympic Park. It is well positioned for the surrounding Stratford business district, East Village and the wider Olympic Park area.

The clinic is located within a modern serviced office building.
This clinic is not wheelchair-friendly.

Bikes and scooters cannot be brought inside the clinic. If travelling by bike or scooter, please use an appropriate parking point nearby.

There is no designated patient parking at this clinic. If you are travelling by car, please check local public or on-street parking options and any restrictions before your visit.

Meet the physios at our Stratford clinic

Ritika Kapadia

Chartered Physiotherapist

HCPC: PH151581

• MCSP

Qualifications

Bachelor of Physiotherapy
MSc in Advanced Physiotherapy Practice

Clinical experience

Private MSK
Additional clinical training
Dry needling
Functional release therapy

Conditions Treated

Back, neck & nerve pain · Shoulder & upper-limb injuries · Hip, knee & lower-limb injuries · Sports & running injuries · Post-operative rehabilitation

Languages
English · Hindi

One Body LDN clinical training

Hands-on MSK treatment
Soft-tissue techniques
Progressive exercise rehabilitation
Strength-based rehabilitation
Private health insurance
Bupa · AXA Health · Cigna Healthcare · Aviva · Vitality · WPA + more
One Body LDN & Clinic Provider Details
Bupa
Recognised provider · One Body LDN provider no. 80013606
Bupa Global
One Body LDN provider no. 651474
AXA Health / AXA Global Healthcare
Stratford clinic · Provider no. ZZ05584
Clinician Provider Numbers
Insurer
Provider number
Aviva
600195512
Cigna Healthcare
288322
Healix
PHYKAPA000
VitalityHealth
SP130685
WPA
921594944
Other Accepted Insurers
Aetna International · Allianz Care · Cigna Global · Freedom Health Insurance · PHC · The Exeter

Accepted for eligible policies. No One Body LDN provider number is required.

When requesting authorisation, name your chosen physiotherapist and confirm they are HCPC registered.

Health Cash Plans & Reimbursement
BHSF · Health Shield · Paycare · Simplyhealth · Westfield Health

Pay One Body LDN directly and use your treatment receipt to claim back eligible costs, subject to your individual plan.

Insurance cover and authorisation requirements vary by policy. Please confirm your individual cover before treatment.

Physiotherapy in Stratford: FAQs

New clients at our clinic can choose between a free 25-minute physiotherapy assessment (with a £4.99 booking fee) or a 55-minute physiotherapy treatment for £54.99, reduced from £125.

The 55-minute appointment includes a full assessment, hands-on treatment where appropriate, and a clear treatment plan based on your goals and findings.

If further treatment is recommended, you can book your next appointment directly with your physiotherapist in clinic to access our lower follow-up rates. There is no multi-session commitment — appointments are paid for individually.

We also accept private health insurance from major UK and international insurers, subject to your policy and authorisation requirements.

Our physiotherapists treat pain, injuries and movement problems across the whole body, including back pain and sciatica; neck and shoulder pain; elbow, wrist and hand problems; hip, knee, ankle and foot pain; muscle pain and tightness; sports and running injuries; and post-surgery rehabilitation.

All physiotherapy appointments are delivered by HCPC-registered, degree-qualified physiotherapists, supported by One Body LDN’s structured clinical onboarding and ongoing clinical audit.

If you’re unsure whether physiotherapy is appropriate for your problem, your first assessment is designed to establish exactly that.

Your first appointment starts with an assessment of your symptoms, medical history and goals, followed by relevant tests of movement, strength, mobility and function.

Your physiotherapist will explain what they think is causing or contributing to the problem and discuss the treatment options with you.

Where clinically appropriate, your session may include hands-on treatment such as soft-tissue techniques and joint mobilisation, alongside targeted exercise rehabilitation and advice.

Physiotherapy should not be needlessly painful. Some techniques or exercises can feel firm or temporarily uncomfortable, but treatment should be explained, consented to and adjusted to your comfort and response.

There is no fixed number — it depends on your problem, how long you’ve had it, your goals and how you respond to treatment.

Some people may only need a small number of appointments, while longer-standing injuries or post-surgery rehabilitation can require a longer programme.

After your assessment, your physiotherapist will explain what they recommend and why, and your progress will be reviewed as treatment continues.

If you don’t need further physiotherapy, we’ll tell you.

Yes. One Body LDN works with major private health insurers including AXA Health, Bupa, Cigna Healthcare, WPA, Vitality, Aviva, Allianz, Aetna and Healix, alongside selected international plans.

We also support eligible health cash plans, including Medicash, Simplyhealth, Health Shield and Westfield Health, where you may be able to claim back eligible physiotherapy costs depending on your plan.

Our step-by-step insurance portal explains what information you need, including policy details and authorisation codes, and lets you submit everything digitally.

You can book online first and then submit your insurance details via the portal.

Same-day and same-week appointments are often available at our clinic, with early and late appointments available across our schedule.

If you’re paying privately, you can usually book directly without a GP referral. If you’re using private health insurance, your insurer may require a referral or authorisation before treatment.

You can check live availability online and complete your booking in under 60 seconds. You can also explore our wider network of London physiotherapy clinics and services.

Ready to start your recovery?

Same-day appointments across London. Insurance accepted.