Our Commitment to Sustainability at One Body LDN

Our Vision and Mission

Our Vision: To become the UK’s leading green physiotherapy clinic, merging exceptional patient care with eco-friendly practices and community engagement.

Our Environmental Mission: We are committed to integrating environmental, social, and governance (ESG) factors into our business strategy, operations, and interactions with stakeholders. This mission emphasises sustainable growth, ethical practices, and long-term value creation while actively addressing our impact on the environment and our responsibilities towards society.

Steps We Are Taking Towards Sustainability

1. Reducing Energy Consumption

We have implemented several measures to decrease our energy usage:

• LED Lighting: Replacing traditional lighting with energy-efficient LED lights across our clinics.
• Natural Light Optimisation: Maximising the use of natural light by optimising window placements and using light-coloured frosting to allow more sunlight in.
• Equipment Management: Ensuring all equipment is turned off or placed in standby mode when not in use.
• Heating and Cooling Efficiency: Installing energy-efficient boilers and air source heat pumps, programmable thermostats, and improving insulation throughout our facilities.

2. Waste Management and Reduction

We are committed to minimising waste:

• Reducing Couch Roll Usage: Encouraging our physiotherapists to use the minimum necessary couch roll without compromising hygiene.
• Towel Hire Services: Providing towel hire options to save on paper waste.
• Encouraging Reusables: Motivating patients to bring their own towels to reduce disposable waste.
• Eliminating Single-Use Items: Phasing out single-use plastics and opting for refillable products where possible.
• Recycling Initiatives: Implementing recycling bins for paper, plastic, and other recyclables in all our clinics.

3. Sustainable Supply Chain

We have addressed supply chain sustainability by:

• Local Sourcing: Procuring products locally whenever possible to reduce transportation emissions.
• Eco-Friendly Suppliers: Partnering with suppliers who share our commitment to sustainability.
• Packaging Reduction: Requesting suppliers to minimise excess packaging, especially plastic and cardboard.
• Use of Recycled Materials: Incorporating recycled materials into our operations wherever feasible.

4. Water Conservation

Our efforts to conserve water include:

• Efficient Fixtures: Installing water-efficient toilets and showerheads in our facilities.
• Leak Management: Promptly repairing any water leaks to prevent wastage.
• Plumbed Water Dispensers: Using plumbed water dispensers to eliminate the need for large plastic bottles.

5. Digital Transformation and Telehealth

We are embracing digital solutions to reduce our environmental impact:

• Paperless Operations: Utilising an online case management and invoice distribution platform to minimise paper usage.
• Digital Exercise Plans: Providing over 4,500,000 exercise plans to patients via email, reducing the need for printed materials.
• TeleRehab Services: Offering online rehabilitation sessions to decrease the need for patient travel.

6. Green Transportation

We promote eco-friendly transportation options:

• Cycle to Work Scheme: Funding the purchase of bicycles for our staff to encourage cycling as a means of commuting.
• Public Transport Accessibility: Strategically locating new clinics near public transport hubs to reduce the reliance on car travel.
• Hybrid Working Policy: Implementing flexible working arrangements that allow staff to work from home, reducing commuting emissions.

7. Staff Training and Support

We believe in empowering our team to contribute to our sustainability goals:

• Communication Channels: Using platforms like WhatsApp and an internal intranet to disseminate information and updates on sustainability initiatives.
• Leadership Encouragement: Our clinical leads and managers promote compassionate leadership, encouraging all staff members to take environmental responsibility seriously.
• Education and Awareness: Providing training and resources to staff about sustainable practices and their importance.